rinnai service review

rinnai service review

Posted by | January 9, 2021

Thank You for Your Reply! Review #1175905 is a subjective opinion of poster. Rinnai Water heater Reviews. Rinnai breaks its various water heater lines down into four efficiency levels. Larger homes will need the former; smaller homes might only require the latter. Now I have got recovery letter from Rinnai and threatening me that non payment of $195 will be reported to Veda. The Rinnai RUC98iN is a top buy from the manufacturer. 3 days after the delivery date still no unit. But when it comes to features, these three stand out. The algorithm is subject to change in future. Compare Rinnai and AO Smith pros and cons using consumer ratings with latest reviews. We were charged $225 for our troubles and when I phoned to discuss our options further (4 weeks ago) I was informed someone would return my call...nil call has been received. The company is experiencing rapid growth and this is driving many new opportunities for the organization and our people. What is your customer experience with Rinnai? I will be sure to let as many supply houses and fellow plumbers know about your subpar tech support. Rinnai America Corporation is extremely proud of our diverse workforce and continues to strive to obtain and promote top talent with diversity initiatives. Kindly allow 3 business days for a response. Good culture. Review #1273279 is a subjective opinion of poster. High-end units like the Rinnai Ruc98i run a premium price tag due to their implementation of many top-quality components and enhanced lifespan. Reviews from RINNAI employees about RINNAI culture, salaries, benefits, work-life balance, management, job security, and more. Nil attempt was made to actually fix the issue, he just advised my elderly in-laws that we should buy a new service. There are a lot of positive features that will impress you while you are using the product. ", "Get ahold of tech support they know their products. All they do is lie and make up *** back and forth. Quote Job - 236813 The property which I bought has Rinnai electric hot water installed. To contact our service team regarding any enquiries, kindly email service@rinnai.sg. Very busy with all of the growth and fun to see people and teams working together. It is so new that instructions for wifi controller do not cover it. The Luxury Series is below their Ultra Series and above their Value Series, so it makes it the middle of the road. Water Heating Recirculation Technology Glassdoor will not work properly unless browser cookie support is enabled. Rinnai America can attest that this statement is not factual. Review #1140120 is a subjective opinion of poster. Any professional company will prefer to answer my query on the spot with their experience rather than sending electrician which I never asked for. Learn how to enable cookies. Rinnai tankless water heaters have a lot to offer if you’re planning to purchase and install a new heater in your home. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! I bought a Rinnai V65EP in 2/2017. The worst pile a junk on the market. Their Customer Service is horrible. There is not enough information available to create the chart. I've worked here for a little over 1 year. This is a quick review of the two Rinnai Continuous flow gas hot water systems. Technician replaced it,... We had issues for months with the hot water cutting out and had a technician come out and they couldn't fault the product. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Systems do not support business requirements Opportunities to contribute directly to the company's success, help build the business and get recognized. Review #1181261 is a subjective opinion of poster. Review #1185418 is a subjective opinion of poster. Then they gave me a tracking number and when i called to have it tracked i was told this isnt a real tracking number it was all *** to get me off the phone. Read honest and unbiased product reviews from our users. We are processing your message. Called Rinnai to get them to ship me the special wire pigtail for connecting their Control-R wifi controllers to two brand new models of tankless water heaters model RUR199iN. Rinnai America can attest that this statement is not factual. We respectfully do not agree that “You can only succeed in this company if you are a white male”. Only the size of a small suitcase, the natural gas RUR199iN model is compact, easy-to-install and perfect for indoor locations. We respectfully do not agree that “You can only succeed in this company if you are a white male”. Tremendous culture. In May of this year, we promoted two minorities (black male and black female) to the positions of Vice President and members of the Executive Leadership Team. After contacting Rinnai multiple times I finally figured out Lowes carried one. Rinnai Service Repair Centers. Rights Reserved, You Are About to Contact PissedConsumer.com. Rinnai RL94i Review. ", "do not buy get a tank heater". Growing company with lots of great people. Very Unsatisfied. A week later I still haven't heard back. Rinnai’s split system range includes; J Series, C Series, D Series, Q Series, G Series and Inverter Cassette. Our website collected and compiled various consumer reviews about Navien and Rinnai as well as customer ratings and recommendations for these brands. Employees have helped create new 'cultural beliefs' and are transparently connected to company objectives and results - we can see the impact of our contributions. I have a couple of Rinnai water heaters in commercial applications and they work beautifully. They warranty the $5 of copper but not the $160 labor bill received. After a month without receiving it I called them and they told me... Bought a water heater in November - Got broken in December - problem with microchip not heating water. Good outlook. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Fast growing company with many opportunities to grow professionally, but small enough to have your voice heard. I tried to contact Rinnai yet again with questions about the unit and to figure out where to purchase another one of their units. Additionally, labor and any service charges are NOT covered by Rinnai on any of their water heaters, so I was out 70 dollars for the service call. Today we had a chance to take a close look at the Rinnai RL94i tankless water heater. Management is accessible and open to your ideas. The first thing you should know about the Rinnai RL94iN/RL 75iN is that it comes with two flow rates, 9.4 gallons per minute and 7.5 gallons per minute respectively. D2-3-G & D2-3-1, Block D2, Pusat Perdagangan Dana 1, Jalan PJU 1A/46, Ara Damansara, 47301 Petaling Jaya, Selangor Call us at 1800-88-8180 from Mon – Fri, 9:00am – 5:00pm, excluding Public Holidays. I purchased it with a guaranteed delivery date. I have been working at Rinnai America full-time. ", "Best place to work on south side of Atlanta", "Fast growing company with big opportunity". Answer is : due to smart meter it works during off peak hours. Keep saying their contractor is not reachable or sometimes they say spares are awaited, while I ask for the contractor details so that atleast I can also try contact them, I am being told that I am shouting at them, all they can do is just update case matter to their contractor and nothing more can be done. Some functions are too lean to operate effectively 4.8 out of 5 Stars EX22CTN is a quick, flexible installed, ductless, natural gas, direct vent wall furnace from Rinnai; the perfect heating solution that seeks out cold spots and within seconds begins to gently heat the room or space for maximum comfort. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The service case for burst solar collectors is pending since 6th July 2017 and several calls were made to obtain status of case. You can only succeed in this company if you are a white male. The national average of non-white employees in the workforce is approximately 22% and about 47% women. Rinnai is a multinational Japanese owned company that has always had a culture of inclusiveness. (They charged me a $195 call out fee) They suggested replacing the tapware due to water flow restrictions, so we did, nothing changed. I just want to enquire about warranty on product, so they have any idea about this type of problem and this kind of fault will be covered under warranty. 4.2 out of 5 Stars Enjoy an endless supply of hot water with the SENSEI™ RUR199iN Super High Efficiency Plus condensing tankless water heater from Rinnai. Common Features. I worked from the moment I walked in the door until I left EVERYDAY! Much better than the old List of all Rinnai Centers / Repairs in U.S.A. (Water Heaters, Heaters, Boilers and more). The processes and procedures were ANTIQUATED to do anything. Do not buy any if there products you will regret it. How to Answer: What Are Your Strengths and Weaknesses? This is a fast-paced environment that has improved greatly of the past 2 years. Each level has their own list of features, so it’s easy to choose the line and model that suits your needs best. I spent 15 minutes on the phone just to be hung up on. Fun environment and company cares about employees. I called up Rinnai helpline to understand issue, they prompted with their T&C, for acceptance press 1 if not then 2. Electric heaters are not represented. For … Page 25: Vent System And Air Supply System If it becomes necessary to access an enclosed vent system for service or NOTICE repairs, Rinnai is not responsible for any costs or difficulties in accessing the vent system. So the question is raised, is one better then the other? Lying customer service, defective product, unskilled technicians. As I didn’t buy that so wasn’t sure of warranty on it. Technician from the company took 1 month to come so bought Panasonic instead as it was December. Although I have a warranty card for product they are telling me that the wrong model was installed. They are a good choice particularly in times of extreme weather conditions, being built to work through ambient temperatures as low as … The product is good quality and it’s the best in the category. ", "do not buy get a tank heater". Review #1176655 is a subjective opinion of poster. I worked at Rinnai America full-time for more than a year, They make you think its a team building company, They try to demote you, then make it toxic so you leave or get fired, I worked at Rinnai America full-time for more than 3 years, Good people to work with Reviews from Rinnai America Corporation employees about Rinnai America Corporation culture, salaries, benefits, work-life balance, management, job security, and more. Very good benefits and a focus on career development and teamwork. Find the best companies in Appliances and Electronics category: AO Smith and Rinnai, AO Smith vs Whirlpool, Rinnai … The Rinnai Infinity 26 and the Rinnai B26 or Builders models. The Rinnai Ruc98i features a 95% energy efficiency rating, which is more than enough to qualify it for an EnergyStar regulatory certification from the US EPA. This is part of Rinnai’s Luxury Series. I called Lowes and was told Rinnai was backordered another 2 weeks. Are you sure you want to replace it? 2 person shower at same time at 2 bathroom without any problems. Or drop us a message via our Enquiry Form. I have been working at Rinnai America full-time for more than 3 years. All Rinnai tankless water heaters have common qualities. The price level of this organization is high according to consumer reviews. Welcome to our service page. Showing 1-5 of 31 reviews. Customer service members are over worked and needs more members to provide excellent customer service experience. Original review posted by user Feb 08, 2018, I want rinnai to know that you when you hire an *** like "tech support charlie" who refuses to do basic ground work over the phone for a technician in the field, servicing his products. Considering the complete review and after testing the heater, it is evident that we have liked the whole features and performance of the Rinnai RUC98iN Ultra Series Natural Gas tankless water heater. Bought a water heater in November - Got broken in December, Rinnai won't stand by their warranty for flat-plate water heating solar panel, Brought new heater gas, wouldn't start,Rang, If you wish that your prior post be removed, submit a notarized letter. Good leadership. Rinnai Service Centre (HQ) Rinnai (M) Sdn Bhd. It never worked from day one. Review #1214431 is a subjective opinion of poster. Both the V65IN and RU199IN do well on that front. The worst pile a junk on the market. Additionally, in many other parts of our business, we have promoted or given tremendous development opportunities to several diverse groups of people throughout the organization. I bought this piece of junk in 2/2017 It never worked from day one. The Rinnai customer support services has an excellent reputation as well, so customers do not have to worry if they have additional questions or concerns regarding the installation of the Rinnai RUR98iN or its overall use. Benefits are good, Leadership has little awareness of the critical functions Rinnai Tankless Water Heater Reviews Rinnai Company is one of the foremost companies of USA in selling water heaters. The lady that booked the service call has stated that there is seven year warranty, another lady says that I have to pay while the technicians arrive, another lays states that as per their record technician has already come and fixed the problem. On 2 there is no assistance so I pressed 1. Home. Rinnai technical support center in Denver, Colorado. Rinnai Overview Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 38 reviews. Are you sure you want to remove this review from being featured for targeted profile? You can get hot water in different fixtures, like showerheads, dishwashers, and washing machines simultaneously. They are both Rinnai’s after all. The temperature range of it is 98 degrees F … I will take this to consumer affair and ask them how they are forcefully charging general enquiries and how companies are allowed to operate when they do not abide warranty conditions. Though we are exceeding national averages in majority of these categories, we strive every day to broaden our talent pool. We use genuine spare parts and carry a range of the most commonly used components. All our factories are ISO 9001 or ISO 14001 certified. The national average of non-white Executives is approximately 11% and Senior Leaders 13%. Pissed Consumer © 2021 All 1st Care is a national service network with technicians experienced and qualified on all Rinnai Group Products, providing both manufacturer’s Product Warranty and general service maintenance works. Good thing most mechanical items don't work this poorly! Rinnai … Review #1121471 is a subjective opinion of poster. Rep said that they... A part wore out after 1.5 years. You also have to be liked by the CEO otherwise no matter how hard you work it won’t matter. Input Range 8,200 - 21,500 BTU/hr Read employee reviews and ratings on Glassdoor to decide if Rinnai America is right for you. No shortage of work. Review #1501933 is a subjective opinion of poster. They also try to tell you they are going to replace my water tank with another one and its been a month im still waiting for this tank i was promised. There are also slight differences in their BTU: 1. Price and Warranty. 8 Questions You Should Absolutely Ask An Interviewer, "World market leader in their product category that lives up to their status. Write a Review "Rinnai Customer Service" 1.0 rating. It's more entertaining In fact, a quick search for Rinnai electric tankless heater reviews will show you that Rinnai does not, and never has, produced … There was small issue with hot water system that it works only at night time. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! Rinnai tankless water heaters from RL75 series, together with the RL94, are coming from the non-condensing and high efficient group, that offer some features like the advanced models from RUC and RUR series. Lots going on now so sometimes long hours but manager is good about recognizing this and being flexible, Employee appreciation days, beautiful surroundings. Sacry Heating & Air Box 150895 DENVER, CO 80215 (720) 297-4705. Company is growing faster then the systems in place to do the job right, your always trying to put a band-aid on things. Review #1058448 is a subjective opinion of poster. Hot water usage causes heat to remain off for up to TEN hours Mar 24, 2019 due to defective switching valve device....three times in one year....aka JUNK. I contacted the company and they said maintenance was the issue. What can we help you with? Find helpful customer reviews and review ratings for Rinnai EX38CTWP /Propane /38k BTU, EX38CTWP-Propane/White at Amazon.com. It is compact and powerful. Latest review: Just replace the old 170L hot water system by Rinnai B26. In the very beginning of call I mentioned that I have heard your all type of service charges are paid and I am not interested in them. Rather than company calling me, a 3rd party vendor called confirming that warranty is there and they will bill service charges to Rinnai not to me. Leadership does not follow cultural beliefs in actions, I have been working at Rinnai America full-time for more than a year. Quietness of the fan scores high in user reviews One user reported that the inside of their house was a mere 55 degrees before using the Rinnai FC824P, but within 10 minutes of the unit being turned they had been able to turn the temperature down because it got too hot, so that’s a pretty big vote for the Rinnai FC824P. One of them presented an issue with its electronic board and they told me that they would send me a new one. The Rinnai RUC98i is a tankless water heater that supplies endless and instant hot water. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! I would not recomend this company to any one. It uses up to 40% less energy, which reduces utility costs. Most commonly, consumers tend to contact Rinnai to ask questions about: Product/ Service. Dear Reviewer, Review #1079295 is a subjective opinion of poster. The 9.4: 50lbs… Tankless Water heater failed within 7 years and they will not do a thing about it. Worst and rude customer service staff at Rinnai 1st Care. Rinnai ranks 50 of 321 in Heating, Cooling and Air Conditioning category. You do not stand behind your product. Review #1093433 is a subjective opinion of poster. Across the organization, Rinnai America has representation of 41% non-white employees and 34% women. What happened? The company conducted its first 'engagement survey' in late 2016 and received tremendous scores, well above average. Rinnai RUC98iN Ultra Series Tankless Water Heater. I attempted to purchase a Rinnai combo gas boiler unit for about 3 weeks. Review #1365735 is a subjective opinion of poster. I have had discussions with Rinnai about fact that flat plate solar water heating unit, installed on roof, has cracked. ", "Get ahold of tech support they know their products. Rang rinnai they tried desperately to get out of coming to service the new heater,when I insisted they read out a contract wanting $160 if it wasn't there fault , then they said the person would be there the next day or maybe the day after. Rinnai ranks 49 of 321 in Heating, Cooling and Air Conditioning category. Incredible caring culture made up of the smartest people in the industry. Throw your money out the window. Elkhorn Heating & Air Conditioning, Inc. 3065 S Umatilla St ENGLEWOOD, CO 80110 (303) 975-8809. Review #1498234 is a subjective opinion of poster. Strong vision and culture that leadership demonstrates and lives. Copyright © 2008–2021, Glassdoor, Inc. 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Chambers Plumbing & Heating, Inc. 119 East 5th St. LOVELAND, CO 80537 (970) 667-3050. ), 7 of the Best Situational Interview Questions. The microchip in the heater was out of order. A Rinnai service provider came to assess the problem. They are number one in the world for a reason. All Rinnai Service Centers. Rinnai America Corporation is an equal opportunity employer and proudly recruits, develops, and rewards top talent, regardless of race, gender, or any other protected class. The name Rinnai to me is equal to the word quality. No growth … I will let you know as soon as I find one. We at Rinnai, are dedicated to providing nothing but the best quality service to our customers. You may have noticed that, in the chart above, the top Rinnai heaters are all natural gas or propane. The 9.4: 9,900 - 199,000 BTU 2. I have a unit im my house that is less than a year old and it is junk. Leaders and managers ask for feedback. You lose your customers. I worked as a Customer Service Rep. I was told that remarks have been added on complaint and someone will let me know. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Reviewers write the most about Rinnai Water Heater and give it 2.3 stars out of 5. Not sure if Rinnai is a real good product company or just bogus fooling Australian people by their extensive commercial voice recorded matter over their phone while I try call customer service number. They don't want to know about problem. Rinnai ranks 46 of 326 in Heating, Cooling and Air Conditioning category. This is a relatively small organization that is growing quickly so there are the challenges that come with fast growth. Do you have something to say about Rinnai? The V65IN receives a ranking of 4.3 stars out of 5.0. Best maintain your unit 2x as often as recommended or you will end up with a bunch of repairs! Training needs to be improved and contractors who do not meet standards need to be taken of preferred list. Growing so fast that systems and processes are not well-defined and change frequently. This review may make it easier for you to decide I hope. The street value of … Customers praised the device for providing a reliable and plentiful supply of hot water. Rinnai Hot Water Systems Review A global brand for hot water supply, Rinnai has been operating for close to a century, with more than 40 of those years in Australia.

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